Arizona Complete Health introduces ALTCS (Arizona Long Term Care System) services starting on October 1, 2025!
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Starting October 1, 2024, Arizona Complete Health-Complete Care Plan welcomes all Care1st Health Plan Arizona members! Arizona Complete Health-Complete Care Plan will be available statewide.
Statewide Crisis Line
Are you or someone you know experiencing a behavioral health crisis?
Call the statewide crisis line. It is available 24 hours a day, 7 days a week.
Crisis services are available to any Arizona resident, even if you do not have health insurance coverage.
- 988 will route to the Statewide Crisis Line based on area code.
- The single Statewide Crisis Line number is: 1-844-534-4673 or 1-844-534-HOPE
- Tohono O'Odham Nation dedicated crisis line: 1-844-423-8759
- Tribal Warm Line number is: 1-855-728-8630
What Is Covered?
Any person living in Arizona can receive crisis services.
These may be telephone conversations, community-based mobile services, and facility-based stabilization sites.
Important Phone Numbers
If you are a current member and need assistance, please call. Member service is available by calling:
- AzCH-CCP Medicaid Member Services: 1-888-788-4408
- Nurse Advice Line: 1-866-534-5963
- TTY/TDD: 711
If this is an emergency, please dial 911.
Nurse Advice Line
Arizona Complete Health-Complete Care Plan has a Nurse Advice Line available 24 hours a day, 7 days a week for members.
Call anytime to get assistance from a nurse or if you have questions about your health.
To speak to a nurse, please call: 1-866-534-5963
Enrolled in Medicaid?
Has your contact information changed
in the past two years?
Update your mailing address in HealthEArizonaPlus.gov
or call 1-855-HEAPLUS (432-7587) to stay enrolled.